Стырено с тумблера, но как, черт возьми, знакомо...
Me: I’ve unlocked your account, do you need me to reset your password or can you remember it?
User: No, that’s fine. I’d just typed it in wrong three times.
Me: Okay great. Goodb-
User: So what’s the password?
***
Me: I’m going to have to send an engineer I’m afraid. What’s your extension number?
User: [Name] said I could have the software.
Me: You can, but unfortunately I can’t connect to your machine. I’ll need to send someone out so they can install in person. They’ll want to ring you first. What’s the phone number of your department?
User: I was told I could just ring to get the software.
Me: Yes, that’s normally correct, but I can’t remote on so an engineer will visit. What’s your telephone number?
User: How am I supposed to find that out?
Me: … It’s probably displayed on the phone you’re calling from?
User: This is ridiculous. I was told I could just ring.
Me: …
***Me: IT. Me speaking.
User: Right. IP address 127 dot 3 dot….
Me: [Frantically taking down numbers] Okay, I’ll just connect… Please press accept when the prompt comes up… Thank you, I can see your screen now. How may I help?
User: The printer has no lights on it.
Me: The printer. Okay. [Closes pointless remote support window] Could you check the power cable for me?
User: Does it need one?
Me: Yes, you would need a power cable.
User: But it’s supposed to be wireless.
Me: …
***
User: Can you install a network printer for me?
Me: Certainly. Could you get me your IP address?
User: The PC isn’t on.
Me: Could you switch it on?
User: Can’t you do it while it’s off?
Me: …
***
User: I need a cable for my monitor. To connect to my PC.
Me: No problem. I’ll send you out a VGA cable in the post. Where are you based?
User: You mean scart cable.
Me: Those are for televisions.
User: They’re for monitors.
Me: As far as I’m aware —
User: My boyfriend said I needed a scart cable. Can you send me one?
Me: Um. Sure. [Puts VGA cable in the post]
***
Me: IT. Me speaking.
User: Hi. Can you look on your magic machine?
Me: …